Hamrforge Beast Smoker Bundle Pack

Warranty

Hamrforge products are guaranteed to be free from defects in material and workmanship for the lifetime of the original owner upon presentation of the original receipt as proof of purchase. This Limited Lifetime Warranty covers parts deemed defective by Hamrforge Inc.and does not cover any labor costs for diagnosis, troubleshooting, removal, installation, export duties, or shipping, freight or other transportation to or from Hamrforge Inc. Whether you register electronically or by mail, you should retain the original sales receipt and other proof of original purchase, as this will be required for claims under this Limited Lifetime Warranty. This Limited Lifetime Warranty coverage is as follows: Hamrforge’s sole obligation under this Limited Lifetime Warranty shall be to repair or replace, at its sole discretion, any part deemed defective upon examination by Hamrforge Inc, upon claims received by Hamrforge Inc during the specific warranty periods.
Customer must obtain written approval from Hamrforge Inc before performing any service or repair by submitting a warranty claim under this Limited Lifetime Warranty. Hamrforge Inc. is not obligated under this Limited Lifetime Warranty following any unauthorized service or repair work and is not responsible for the charges of any repairs beyond repair or replacement, at its option, of covered warranty claims. Repair or replacement of any parts will not extend the original warranty coverage. This Limited Lifetime Warranty is non-transferable for the duration of the specific warranty periods outlined above. To make a warranty claim under this Limited Lifetime Warranty , the owner must notify Hamrforge Inc for troubleshooting, and subsequent instructions, as to service and replacement of defective part(s) prior to attempting repair of a Hamrforge product For warranty claims made outside the warranty periods commencing on the manufacture date but otherwise covered by the period commencing on the original purchase date, a proof of purchase shall accompany any request for warranty, unless previously submitted to Hamrforge Inc. This Limited Lifetime Warranty does not apply to damage caused by abuse or use of the product for purposes other than that for which it is designed. If damage is caused by lack of proper use, assembly, cleaning, maintenance, installation, accidents, natural disasters, by unauthorized third party attachments and/or modifications, by unauthorized service, or during shipment, this Limited Lifetime Warranty is not applicable. The Limited Lifetime Warranty is void on any Hamrforge product being used in any commercial or food service setting (including but not limited to restaurant or catering use). This Limited Lifetime Warranty does not cover damage from normal wear and tear from use of the Hamrforge product (for example, scratches, dents, dings and chipping) or changes in the appearance of the Hamrforge product that do not affect its performance. Hamrforge products must be operated, cleaned and maintained at all times in accordance with the instructions in the Owner’s Manual. This Limited Lifetime Warranty will not apply if your product has not been assembled, operated, cleaned and maintained in strict accordance with the manufacturer’s instructions, or placed in accordance as listed in the Owner’s Manual. Performance problems due to operator error will not be covered by the Limited Lifetime Warranty As this is a grill/smoker, the interior may experience changes in color of surface finish. This is not a flaw and as such is not covered under this Limited Lifetime Warranty . There is no written or implied performance warranty on any Hamrforge product, as the manufacturer has no control over the assembly, operation, cleaning and maintenance or the type of fuel burned. High ambient temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn pesticides, acid and salt are some of the substances that can affect metal coatings. For these reasons, the Limited Lifetime Warranty DOES NOT COVER PAINT, RUST OR OXIDATION on any components during the specific warranty coverage period. Hamrforge Inc will not be responsible for performance issues caused by environmental conditions. Damage to painted surfaces caused by scratches, melted items, drips/spills, external scores and residues left on these surfaces from the use of sauces, seasonings, oils, brines, abrasive cleaners, polishes or other chemical products are not covered in this Limited Lifetime Warranty. Any modifications to the product will void this Limited Lifetime Warranty. You are responsible for any shipping and transportation costs related to claims under this Limited Lifetime Warranty . Original parts required by Hamrforge Inc to be returned must be returned prepaid. There are no express warranties other than the limited warranties stated herein above. No warranties whether express or implied, including, but not limited to, any implied warranties of merchantability of fitness for a particular purpose shall extend beyond the respective warranty periods described above. Hamrforge Inc shall not be liable for any direct, indirect, special, consequential, incidental, or punitive damages; lost profits or loss of use or interruption of business regardless of the form of action or theory of liability resulting from any defect in, or use of, any Hamrforge product, accessories and/or heating elements. In no event shall Hamrforge Inc’s obligations exceed the purchase price of the unit. This Limited Lifetime Warranty gives the customer specific legal rights and the customer may have other rights which vary from jurisdiction to jurisdiction. In consideration of this Limited Lifetime Warranty , the customer agrees that any dispute related to any Hamrforge product, or this Limited Lifetime Warranty , under the laws of Quebec, Canada.
THIS LIMITED LIFETIME WARRANTY GIVES YOU SPECIFIC RIGHTS WHICH MAY VARY FROM JURISDICTION OR COUNTRY, WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, STATUTORY OR OTHERWISE, EXPRESS OR IMPLIED, ALL OTHER REPRESENTATIONS MADE BY HAMRFORGE INC OR ANY THIRD PARTY DISTRIBUTOR OR RETAILER AND ALL OTHER OBLIGATIONS OR LIABILITIES WITH RESPECT TO THE UNIT COVERED BY THIS LIMITED LIFETIME WARRANTY WHICH, AT THE TIME OF PURCHASE OR AT ANY TIME IN THE FUTURE, MAY BE MADE AGAINST HAMRFORGE INC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS. EXCEPT as expressly provided herein, HAMRFORGE INC gives no other express or implied warranties relating to fitness for USE OF THE UNIT; merchantability of the UNIT, fitness for a particular purpose of the UNIT, quality of the UNIT; or condition of the UNIT. HAMRFORGE INC’S obligations shall not exceed its obligation expressly set forth in THIS LIMITED LIFETIME WARRANTY. For warranty claims, please verify you have registered your unit within 30 days of purchase to validate your warranty.

Hamrforge Manufacturer’s Contact Page