No. Athena fire glass is made from 100% high-purity tempered glass engineered to withstand temperatures up to 1300°F without melting, popping, cracking, or producing soot and odor.

Yes. Many installers use natural lava rock as a cost-effective base layer to fill the lower portion of the fire bowl, then cover the top 1–2 inches with Athena reflective fire glass to showcase radiant light.

We ship; installation is handled by your contractor. Built-in models require a licensed gas fitter. We can supply the spec sheets your installer will ask for.

Coverage differs by component — burners, grates and the housing each carry their own terms. Full warranty documentation is linked on every product page.

Large items like built-in grills, refrigeration, and pizza ovens ship via standard curbside freight delivery with liftgate service. The freight carrier will call you to schedule a delivery appointment. An adult must be present at delivery to inspect the shipment for any visible damage before signing the delivery receipt. We accept returns on unused, uninstalled items in their original packaging within 30 days of delivery. Because these are large freight items, please note that return shipping costs and a restocking fee may apply. Custom or built-to-order items are non-returnable. You can learn more about our Shipping guidelines here.

We accept returns on unused, uninstalled items in their original packaging within 30 days of delivery. Because these are large freight items, please note that return shipping costs and a restocking fee may apply. Custom or built-to-order items are non-returnable. You can learn more about our return policy here.