The Platinum Series features a slim profile with a smooth ceramic-glass face for minimal light output and modern aesthetics. The Tungsten Series offers an industrial look with mesh grills for maximum heat projection. The Eclipse Series integrates dimmable LED ring lighting directly with radiant electric warmth for dual-purpose ambiance.

Electric heaters offer lower clearance requirements, zero flame emissions, and can be recessed flush into ceiling drywall or timber. Gas heaters deliver higher raw heat output (up to 43,000 BTUs) and are ideal for larger, well-ventilated open patios where hardwired gas lines are accessible.

We ship; installation is handled by your contractor. Built-in models require a licensed gas fitter. We can supply the spec sheets your installer will ask for.

Coverage differs by component — burners, grates and the housing each carry their own terms. Full warranty documentation is linked on every product page.

Large items like built-in grills, refrigeration, and pizza ovens ship via standard curbside freight delivery with liftgate service. The freight carrier will call you to schedule a delivery appointment. An adult must be present at delivery to inspect the shipment for any visible damage before signing the delivery receipt. We accept returns on unused, uninstalled items in their original packaging within 30 days of delivery. Because these are large freight items, please note that return shipping costs and a restocking fee may apply. Custom or built-to-order items are non-returnable. You can learn more about our Shipping guidelines here.

We accept returns on unused, uninstalled items in their original packaging within 30 days of delivery. Because these are large freight items, please note that return shipping costs and a restocking fee may apply. Custom or built-to-order items are non-returnable. You can learn more about our return policy here.