Heavy 1/4″ steel provides superior thermal mass density, meaning once the smoker reaches target temperature, it retains heat and resists external wind or cold weather ambient drops. Strenx carbon steel grates hold and transfer heat exceptionally well for intense high-heat searing without warping under direct flames.

Reverse-flow design uses a heavy baffle plate below the cooking grates that forces heat and smoke to travel from the firebox across the bottom of the cook box before reversing direction and passing back over the food to exit the stacks. This eliminates hot spots and delivers consistent temperature across every grate.

We ship; installation is handled by your contractor. Built-in models require a licensed gas fitter. We can supply the spec sheets your installer will ask for.

Coverage differs by component — burners, grates and the housing each carry their own terms. Full warranty documentation is linked on every product page.

Large items like built-in grills, refrigeration, and pizza ovens ship via standard curbside freight delivery with liftgate service. The freight carrier will call you to schedule a delivery appointment. An adult must be present at delivery to inspect the shipment for any visible damage before signing the delivery receipt. We accept returns on unused, uninstalled items in their original packaging within 30 days of delivery. Because these are large freight items, please note that return shipping costs and a restocking fee may apply. Custom or built-to-order items are non-returnable. You can learn more about our Shipping guidelines here.

We accept returns on unused, uninstalled items in their original packaging within 30 days of delivery. Because these are large freight items, please note that return shipping costs and a restocking fee may apply. Custom or built-to-order items are non-returnable. You can learn more about our return policy here.